You can use notion and then connect that with http://userdesk.io|userdesk.io from Luca Restagno (ikoichi on Twitter). Then it will automatically answer your user questions.
![](https://avatars.slack-edge.com/2021-07-28/2322213143667_f9ad35c2dec28da258a5_72.jpg)
writen by Tiago Ferreira
Once you’ll have the knowledge base, you can train the Chatbot with the sitemap of it 😊
![](https://avatars.slack-edge.com/2023-03-09/4922435850227_252bafb8566bf265c63b_72.jpg)
writen by Luca Restagno (ikoichi on Twitter)
I don’t get the question about sub-domain? yes, the show up on Google
![](https://avatars.slack-edge.com/2023-03-09/4922435850227_252bafb8566bf265c63b_72.jpg)
writen by Luca Restagno (ikoichi on Twitter)
I’ve never used a knowledge base product, but those I know are: • BannerBear uses Help Scout • Crisp has also a knowledge base product • Help Kit is an indie product, you write the content in Notion
![](https://avatars.slack-edge.com/2023-03-09/4922435850227_252bafb8566bf265c63b_72.jpg)
writen by Luca Restagno (ikoichi on Twitter)
Hey Sanat Hegde I have used <https://www.helpscout.com/knowledge-base/|Help Scout knowledgebase> product, they have a toggle on each article if you want to list on Google or not… I found this useful as we listed our evergreen stuff but we didn’t list temporary stuff (e.g. something to do with a promotion or offer that had an expiry, it was also all our pandemic pivot stuff). As a product it was pretty basic, it’s a bit silly to pay for that as a solopreneur but it made sense with my business size (and multiple contributors etc) at the time. If I was doing it again today I would look at Notion, the editor is way nicer and better linking etc. I believe you can set up sub domains and presumably list on google but I haven’t looked at the specifics
![](https://avatars.slack-edge.com/2023-05-24/5298429409031_14a396692aae46282f57_72.png)
writen by Owen
that’s very interesting Owen I know that also Bannerbear is using Help Scout. Do you think it could be better?
![](https://avatars.slack-edge.com/2023-03-09/4922435850227_252bafb8566bf265c63b_72.jpg)
writen by Luca Restagno (ikoichi on Twitter)
Luca Restagno (ikoichi on Twitter) I suspect they are probably using one of the other products in HelpScout’s offering - I think their Mailbox and Live chat features are quite popular (I’ve seen on many websites), and they were early in those spaces too… the help centre sorts comes in as a bundle with, and in that case it probably makes sense as they all integrate/talk-to each other… For anyone that’s a bit technical Notion is 100x better
![](https://avatars.slack-edge.com/2023-05-24/5298429409031_14a396692aae46282f57_72.png)
writen by Owen
I think it’s time I dive into Notion. Will start there - and then figure out how to make them public.
I’m inclined to use http://feather.so|feather.so another indie product - which http://Testimonial.co|Testimonial.co uses as well for https://testimonial.to/resources
It’s an added expense.. but will give me the ability to see why everyone keeps raving about Notion :upside_down_face:
![](https://avatars.slack-edge.com/2022-02-02/3066073058336_1751a5fe8378b928260f_72.jpg)
writen by Sanat Hegde
Feather is for blogging, for a knowledge base based on Notion you can use Help Kit (another indie product)
![](https://avatars.slack-edge.com/2023-03-09/4922435850227_252bafb8566bf265c63b_72.jpg)
writen by Luca Restagno (ikoichi on Twitter)
I wanted some SEO out of the help docs as well. Isn’t a knowledge base just blog articles listed in categories.
![](https://avatars.slack-edge.com/2022-02-02/3066073058336_1751a5fe8378b928260f_72.jpg)
writen by Sanat Hegde