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Would you still make this possible or just answer ‘I’m sorry (Dave), I can’t do that ‘?

I got a customer asking for another payment type I do not support and isn’t possible to automate.

author Benedikt

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10 Answers

What’s the payment type? And what are you using right now?

writen by James Trimble

Right now credit card via stripe. He wants to use direct bank transfer.

writen by Benedikt

It seems like stripe supports it and it has lower fees. Any reason not to allow it?

writen by James Trimble

Why couldn’t it be automated with your normal stripe workflow? <https//stripe.com/payments/ach-direct-debit>.

writen by James Trimble

I’ve never used stripe, btw, so I’m genuinely asking what the limitation is.

writen by James Trimble

Just take the money haha

writen by Kirill Rogovoy

It’s not only stripe but also tally (that only allows credit cards in their payment form right now). Fees would be lower but for a (right now 50% off) 1.50 product it doesn’t seem worth the effort to change the process.

writen by Benedikt

I feel you. Question is how many German tax payers don’t want to use their credit cards for this kind of transaction.

writen by Luise Haack

True

writen by Benedikt

+1 to what Kirill Rogovoy. Take the money and give access

writen by Tiago Ferreira

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